Terms of Service

These terms govern your use of Pratica and any services purchased through this website. By using this website or purchasing a service, you agree to these terms.

1. Service provider

Services are provided by Pratica, a sole trader registered in the United Kingdom. Contact: info@pratica.uk.

2. Nature of services

We provide administrative and document preparation services related to Italian consular matters. We are not a law firm, immigration advisory service, or regulated legal provider. No information provided by us constitutes legal advice.

3. Your responsibilities

You must provide accurate, complete, and truthful information. You are solely responsible for reviewing and verifying all documents and forms before submission to any government body. You acknowledge that outcomes depend on decisions by the Italian consulate or other government bodies, which are beyond our control.

4. Limitation of liability

Our total liability for any claim arising from or related to a service is limited to the amount you paid for that service. We are not liable for: decisions made by consulates or government bodies; delays caused by government processing times; losses arising from information you provided that was incomplete or inaccurate; or any indirect, consequential, or special losses.

5. Intellectual property

Documents we prepare for you (completed forms, checklists, guidance notes) are for your personal use in connection with your citizenship application. You may not resell, redistribute, or commercially exploit them.

6. Data protection

We collect and process personal data necessary to deliver the services you have purchased. This includes your name, contact details, family information relevant to your citizenship application, and copies of vital records. We do not sell your data. Data is stored securely and retained only for as long as necessary to deliver the service and comply with legal obligations. You may request deletion of your data by contacting info@pratica.uk.

7. Governing law

These terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

8. Changes

We may update these terms from time to time. Changes do not affect services already purchased under the previous terms.